![]() ![]() ![]() With potential integrations with IAM, CRM, SIEM, and more, Secure Remote Support stands out for organizations with broad support needs. ![]() Other features include automation features, custom branding, and log records. BeyondTrust offers unlimited remote access on LAN via remote desktop protocol (RDP), external networks, and isolated segments for unattended support. Formerly known as Bomgar, BeyondTrust remote desktop software is Secure Remote Support.īeyondTrust offers Secure Remote Support as a cloud or on-premises appliance and supports Windows, Mac, Linux, iOS, and Android operating systems. Started in 1985 as Symark, the Atlanta, Georgia-based BeyondTrust is a leading provider of privileged access management (PAM) solutions. Remote access for 1 technician and 1 deviceĪdvanced security and customization, on-premises ready Deployment options include cloud-based deployment or an on-premises solution for clients that pick the Enterprise plan.Īlso Read: Cloud Service Providers & Channel Partners at Odds AnyDesk PricingĪnyDesk is free for personal use and offers three annual subscription packages with a 14-day free trial. For security, AnyDesk offers military-grade TLS 1.2 technology and RSA 2048 asymmetric encryption. Using its proprietary video codec dubbed DeskRT, AnyDesk has the patent to back up its technology.ĪnyDesk can run on most common operating systems, including applications for Windows, macOS, iOS, Linux, and Raspberry Pi. The Germany-based remote desktop software AnyDesk boasts over 300 million downloads worldwide, 400 million sessions per month, and 42 million bridged miles per month. LogMeIn Best Remote Desktop Software Vendorįounded in 2014, AnyDesk already holds a dominant market position. For a look at market leaders, see our full reviews of TeamViewer and LogMeIn. With a range of features that enhance customer experience and differentiate their products, we dive into the top vendors in the remote desktop software industry. Instead of traveling or shipping devices, support technicians can resolve client issues from the comfort of their workplace or home office.Īlso read our guide to the Remote Desktop Software Market Whether it’s a workstation, laptop, phone, or server system, remote access solutions give clients the flexibility to continue work no matter their location or distance from the accessed device. Remote desktop software, also known as remote access software, can be an easier option. Adopting the latest advancements in technology and connectivity is good for business, so SMBs up to large enterprises need access to their devices and systems. When problems arise, vendors – especially in the technology space – can strengthen or lose client relationships by their availability and level of support. In a world where time is money and everyone seems to be on information overload, reading the instruction manual isn’t always an option. Clients would be more informed and capable of solving technical issues, vendors could scale down support centers, and tech forums might become lonely places. If everyone read the instruction manual for the newest device purchase, the world might be a happier place. We may make money when you click on links to our partners. Channel Insider content and product recommendations are editorially independent. ![]()
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